Incidents reported on status page for Channex https://status.channex.io/ https://d1lppblt9t2x15.cloudfront.net/logos/e2b0f0b58437df7b54e6228de7f5236e.png https://status.channex.io/ en https://status.channex.io/incident/580200 Sat, 28 Jun 2025 15:00:00 +0000 https://status.channex.io/incident/580200#5b34592c85affccf095c2304356f0a00adc9d79dd391e701fac23b977d05cc6f Maintenance completed https://status.channex.io/ Sat, 28 Jun 2025 12:27:35 +0000 https://status.channex.io/#1e9dbda1e9d36b8d8832a137ce316f63991679a9dce08fbb7145152dea38367a Agoda recovered https://status.channex.io/ Sat, 28 Jun 2025 12:23:05 +0000 https://status.channex.io/#311d0633e55831c05813910bc1bbf35fa7e1a142516535714986240167b0668f Agoda recovered https://status.channex.io/ Sat, 28 Jun 2025 12:18:05 +0000 https://status.channex.io/#311d0633e55831c05813910bc1bbf35fa7e1a142516535714986240167b0668f Agoda went down https://status.channex.io/ Sat, 28 Jun 2025 12:17:35 +0000 https://status.channex.io/#1e9dbda1e9d36b8d8832a137ce316f63991679a9dce08fbb7145152dea38367a Agoda went down https://status.channex.io/ Sat, 28 Jun 2025 11:33:35 +0000 https://status.channex.io/#34a77450b8b706f1ad3004d782577ab12199f9aa075a247a41ec315c87447b17 Agoda recovered https://status.channex.io/ Sat, 28 Jun 2025 11:28:35 +0000 https://status.channex.io/#34a77450b8b706f1ad3004d782577ab12199f9aa075a247a41ec315c87447b17 Agoda went down https://status.channex.io/incident/580200 Sat, 28 Jun 2025 08:00:00 -0000 https://status.channex.io/incident/580200#ec06e0813a6ba0e331eef828eac6515b33fbb570d9707ba378e3298882328194 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/ Thu, 26 Jun 2025 06:28:59 +0000 https://status.channex.io/#65999bb5556b2cfdc24cdde3721e8250a5f44c0b69f0f9aae46f863279c43830 Traveloka recovered https://status.channex.io/ Thu, 26 Jun 2025 06:23:59 +0000 https://status.channex.io/#65999bb5556b2cfdc24cdde3721e8250a5f44c0b69f0f9aae46f863279c43830 Traveloka went down https://status.channex.io/ Mon, 23 Jun 2025 09:41:59 +0000 https://status.channex.io/#eacd6eb846037880acbf9ba2abb56c0d0507dae79be7c568d3404b314acb4f84 Traveloka recovered https://status.channex.io/ Mon, 23 Jun 2025 09:36:59 +0000 https://status.channex.io/#eacd6eb846037880acbf9ba2abb56c0d0507dae79be7c568d3404b314acb4f84 Traveloka went down https://status.channex.io/ Sat, 14 Jun 2025 05:58:59 +0000 https://status.channex.io/#30e06a167bd362daa9f6c432502a465ac8c86b8fbd44d724a90296043a5717ab Traveloka recovered https://status.channex.io/ Sat, 14 Jun 2025 05:53:59 +0000 https://status.channex.io/#30e06a167bd362daa9f6c432502a465ac8c86b8fbd44d724a90296043a5717ab Traveloka went down https://status.channex.io/ Fri, 13 Jun 2025 05:20:35 +0000 https://status.channex.io/#2e9e080d191f896dea1b18306b32c8ba688dfc25bbe23c7b094ad31088a35666 Agoda recovered https://status.channex.io/ Fri, 13 Jun 2025 04:50:35 +0000 https://status.channex.io/#2e9e080d191f896dea1b18306b32c8ba688dfc25bbe23c7b094ad31088a35666 Agoda went down https://status.channex.io/ Tue, 10 Jun 2025 09:02:59 +0000 https://status.channex.io/#d7fd476b2328ae76a0dfe3585fce6cf460e21482eba502d14f6b567ccc84d24e Traveloka recovered https://status.channex.io/ Tue, 10 Jun 2025 08:57:59 +0000 https://status.channex.io/#d7fd476b2328ae76a0dfe3585fce6cf460e21482eba502d14f6b567ccc84d24e Traveloka went down https://status.channex.io/ Sat, 31 May 2025 15:14:05 +0000 https://status.channex.io/#10e12fd8225b455c706ce70588c4f53aa3c5b1da48f34249f122606e4310ce08 Agoda recovered https://status.channex.io/ Sat, 31 May 2025 15:06:59 +0000 https://status.channex.io/#2b54ad1b777ada0de69b6cd73db5dccfba008cd5238e0b305ee82e01993e33f5 Traveloka recovered https://status.channex.io/ Sat, 31 May 2025 15:01:59 +0000 https://status.channex.io/#2b54ad1b777ada0de69b6cd73db5dccfba008cd5238e0b305ee82e01993e33f5 Traveloka went down https://status.channex.io/ Sat, 31 May 2025 14:52:59 +0000 https://status.channex.io/#ea0da33b2f1c1b5d65b4212d5270cb27100e602c65e0a407f7c7092271763f2b Traveloka recovered https://status.channex.io/ Sat, 31 May 2025 14:44:05 +0000 https://status.channex.io/#10e12fd8225b455c706ce70588c4f53aa3c5b1da48f34249f122606e4310ce08 Agoda went down https://status.channex.io/ Sat, 31 May 2025 14:37:59 +0000 https://status.channex.io/#ea0da33b2f1c1b5d65b4212d5270cb27100e602c65e0a407f7c7092271763f2b Traveloka went down https://status.channex.io/incident/580198 Sat, 31 May 2025 10:12:09 +0000 https://status.channex.io/incident/580198#9a7d3325cc39e40403d262bc917c0d9e94d77d1d801e78a743ec5aeb1112e760 Maintenance completed https://status.channex.io/incident/580198 Sat, 31 May 2025 10:12:09 -0000 https://status.channex.io/incident/580198#c6c48d7f4bd3cfafd1d55cc0bb439ab47c0a6ba557ed42748e4d324a9f22d9d7 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/ Sat, 31 May 2025 09:15:35 +0000 https://status.channex.io/#26d59f8bad6e4c41e06d12ed72ac2f76b45731a0ace1e05af84d06529d63bf36 Agoda recovered https://status.channex.io/ Sat, 31 May 2025 09:15:05 +0000 https://status.channex.io/#137fd4ddb5ea4a2cb1f09d9fe9eae25cf49aa4b7f82f4a7d4d08d99b70fa8f49 Hostelworld recovered https://status.channex.io/ Sat, 31 May 2025 09:14:03 +0000 https://status.channex.io/#57c2b80fccf94e3d5948644ebe2a742d82b6f9f2404c4a09168e8616f337bf89 Ctrip recovered https://status.channex.io/ Sat, 31 May 2025 09:10:04 +0000 https://status.channex.io/#137fd4ddb5ea4a2cb1f09d9fe9eae25cf49aa4b7f82f4a7d4d08d99b70fa8f49 Hostelworld went down https://status.channex.io/ Sat, 31 May 2025 09:09:02 +0000 https://status.channex.io/#57c2b80fccf94e3d5948644ebe2a742d82b6f9f2404c4a09168e8616f337bf89 Ctrip went down https://status.channex.io/ Sat, 31 May 2025 09:05:35 +0000 https://status.channex.io/#26d59f8bad6e4c41e06d12ed72ac2f76b45731a0ace1e05af84d06529d63bf36 Agoda went down https://status.channex.io/incident/580198 Sat, 31 May 2025 08:00:00 -0000 https://status.channex.io/incident/580198#c6c48d7f4bd3cfafd1d55cc0bb439ab47c0a6ba557ed42748e4d324a9f22d9d7 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/ Thu, 29 May 2025 03:58:08 +0000 https://status.channex.io/#f9e7d68ce29a26a39300ed269d883af6235cc52f90819b1eb6ceb3f5fc31bba3 Agoda recovered https://status.channex.io/ Thu, 29 May 2025 03:38:08 +0000 https://status.channex.io/#f9e7d68ce29a26a39300ed269d883af6235cc52f90819b1eb6ceb3f5fc31bba3 Agoda went down https://status.channex.io/ Thu, 29 May 2025 01:25:38 +0000 https://status.channex.io/#d9e9766fbcb64fc9a0ebf08ca0c97cf16f3fd8b2d7da90f0b30a836975642b5c Agoda recovered https://status.channex.io/ Thu, 29 May 2025 01:15:38 +0000 https://status.channex.io/#d9e9766fbcb64fc9a0ebf08ca0c97cf16f3fd8b2d7da90f0b30a836975642b5c Agoda went down https://status.channex.io/ Mon, 26 May 2025 09:47:08 +0000 https://status.channex.io/#1b3740e2d7911f6b4ef9cf5a9f53fd2adfde3e78be54912a8bfd33bd129f6e6f Agoda recovered https://status.channex.io/ Mon, 26 May 2025 09:42:08 +0000 https://status.channex.io/#1b3740e2d7911f6b4ef9cf5a9f53fd2adfde3e78be54912a8bfd33bd129f6e6f Agoda went down https://status.channex.io/incident/562538 Tue, 13 May 2025 15:00:00 -0000 https://status.channex.io/incident/562538#7825bbcd0179ed261c8efdd2b40c6ec402c2fe89d2c0f889c99b5625ea5c3621 Issue is solved right now and all should be working. Your PMS shoudl retry any failed ARI or send a full sync. We will try recover any missed bookings if possible https://status.channex.io/incident/562538 Tue, 13 May 2025 15:00:00 -0000 https://status.channex.io/incident/562538#7825bbcd0179ed261c8efdd2b40c6ec402c2fe89d2c0f889c99b5625ea5c3621 Issue is solved right now and all should be working. Your PMS shoudl retry any failed ARI or send a full sync. We will try recover any missed bookings if possible https://status.channex.io/ Tue, 13 May 2025 14:17:37 +0000 https://status.channex.io/#d1faaeaab1e2abc1bf240a681460b103e828fbd70245edefb91274f134edbaa6 Agoda recovered https://status.channex.io/ Tue, 13 May 2025 14:07:37 +0000 https://status.channex.io/#d1faaeaab1e2abc1bf240a681460b103e828fbd70245edefb91274f134edbaa6 Agoda went down https://status.channex.io/incident/562538 Tue, 13 May 2025 14:00:00 -0000 https://status.channex.io/incident/562538#eedd23bb6a38cb02a5a946c83a773b56a197db6fc11824b699354ef560270116 We are facing an outage currently, you will not be able to send ARI to Channex and get bookings. We are working on this and will try to fix as soon as possible. https://status.channex.io/incident/562538 Tue, 13 May 2025 14:00:00 -0000 https://status.channex.io/incident/562538#eedd23bb6a38cb02a5a946c83a773b56a197db6fc11824b699354ef560270116 We are facing an outage currently, you will not be able to send ARI to Channex and get bookings. We are working on this and will try to fix as soon as possible. https://status.channex.io/incident/556964 Mon, 05 May 2025 19:15:00 -0000 https://status.channex.io/incident/556964#c21eba9af74c08e777a0d96b84c4d2c91c74e6edcd29528773ecc5cad7a68966 Issuue was resolved and bookings are delivered https://status.channex.io/incident/556964 Mon, 05 May 2025 18:25:00 -0000 https://status.channex.io/incident/556964#4e28492db25beba643f2f5dd07ef000edbe1eea34b49b20a85f7bac92ce92452 Bcom has issue with resrvations so we cannot pull them. Upstream issue is https://connect.booking.com/status/incident/437 https://status.channex.io/ Sun, 27 Apr 2025 16:12:37 +0000 https://status.channex.io/#3e1634bf39de9a0dff9ee9befb19dbaa1d17f3c184def5b7d89bc3b7aed978c1 Agoda recovered https://status.channex.io/ Sun, 27 Apr 2025 15:27:37 +0000 https://status.channex.io/#3e1634bf39de9a0dff9ee9befb19dbaa1d17f3c184def5b7d89bc3b7aed978c1 Agoda went down https://status.channex.io/ Sat, 26 Apr 2025 15:23:07 +0000 https://status.channex.io/#87b5ac2913d601211641bfc8cf53e242bfacc1869b777e7065f2d7d72233f0b3 Agoda recovered https://status.channex.io/ Sat, 26 Apr 2025 15:13:07 +0000 https://status.channex.io/#87b5ac2913d601211641bfc8cf53e242bfacc1869b777e7065f2d7d72233f0b3 Agoda went down https://status.channex.io/ Fri, 25 Apr 2025 15:27:37 +0000 https://status.channex.io/#8b7613ca8cc7420ce97ab09ece0fcfe4b00eae61d275a227f20b4197780687c3 Agoda recovered https://status.channex.io/ Fri, 25 Apr 2025 15:07:37 +0000 https://status.channex.io/#8b7613ca8cc7420ce97ab09ece0fcfe4b00eae61d275a227f20b4197780687c3 Agoda went down https://status.channex.io/incident/550606 Fri, 25 Apr 2025 00:20:00 -0000 https://status.channex.io/incident/550606#568f44f60c737202e666c7824453ba32784029c24fbddb1f9528022f3c578be2 Bcom reported issue is resolved. https://status.channex.io/incident/550606 Thu, 24 Apr 2025 18:56:33 -0000 https://status.channex.io/incident/550606#395d9e0d75805b1f77c04617b0bef473c24aa34564a97caa06e86ffc9f5b9e71 Prev one is resolved but 2 new is opened. https://connect.booking.com/status/incident/431 https://connect.booking.com/status/incident/430 https://status.channex.io/incident/550606 Thu, 24 Apr 2025 17:55:00 -0000 https://status.channex.io/incident/550606#4767a934ed88a9bbca87728aaa7df069515727f890be8aee5e30fe8266ecdefc https://connect.booking.com/status/incident/428 Bcom reported an issue with reservations. Bookings can be delayed https://status.channex.io/ Thu, 24 Apr 2025 15:38:07 +0000 https://status.channex.io/#295bc8bde69e8b06f3f6a918d31daa944dcd8ad393d382d4872070191106dc18 Agoda recovered https://status.channex.io/ Thu, 24 Apr 2025 15:13:07 +0000 https://status.channex.io/#295bc8bde69e8b06f3f6a918d31daa944dcd8ad393d382d4872070191106dc18 Agoda went down https://status.channex.io/ Thu, 17 Apr 2025 20:01:37 +0000 https://status.channex.io/#75bc349353648eb45854531981c5abf810e069436aae62dcfeba948bd264dcdd Agoda recovered https://status.channex.io/ Thu, 17 Apr 2025 19:56:37 +0000 https://status.channex.io/#75bc349353648eb45854531981c5abf810e069436aae62dcfeba948bd264dcdd Agoda went down https://status.channex.io/ Fri, 11 Apr 2025 08:12:29 +0000 https://status.channex.io/#260b7063f57665a247decd6e46c726ffa2610332b917036e27a881260056186f Traveloka recovered https://status.channex.io/ Fri, 11 Apr 2025 07:42:29 +0000 https://status.channex.io/#260b7063f57665a247decd6e46c726ffa2610332b917036e27a881260056186f Traveloka went down https://status.channex.io/incident/541938 Tue, 08 Apr 2025 14:53:40 -0000 https://status.channex.io/incident/541938#e5c14e7507361ae9debb7dd4f0859dee40a2720f1f2150a1612932c55e7d42a2 Bcom reported that issue was resolved and bookings are delivered https://status.channex.io/incident/541938 Tue, 08 Apr 2025 14:39:00 -0000 https://status.channex.io/incident/541938#a24d88fd0d52372f1a6b2ab3ea137264fd6599319b1d37dc322476f64fa31a4c Upstream issue is https://connect.booking.com/status/incident/401 https://status.channex.io/incident/541938 Tue, 08 Apr 2025 13:50:00 -0000 https://status.channex.io/incident/541938#efd4ac2314eee8fd9fe113f4adef74bb5e0333cd6c7abac05584b43d419f6879 We do not receive new bookings from bcom - they responding with no bookings. We're working on it. Modification/Cancellations from bcom keep working https://status.channex.io/incident/541354 Fri, 04 Apr 2025 10:57:00 -0000 https://status.channex.io/incident/541354#8b5e1b1728cfa2931da5862765ed360a38e087c03fcca5af2b2332f187e6834f We fixed the issue and all received booking should be processed. Please note that you still can see some failed tasks for this period, but we repated them so consequent tasks were ended with success. https://status.channex.io/incident/541354 Fri, 04 Apr 2025 10:35:00 -0000 https://status.channex.io/incident/541354#86668e999b5f2d51a92cf8bf293d4640ef0f25d4d82c73759f73afcb8c35d6ff We have an issue with processing all incoming bookings. Doing our best to resolve the issue. https://status.channex.io/incident/528202 Fri, 14 Mar 2025 12:20:00 -0000 https://status.channex.io/incident/528202#5f08697a64579a8a39a4213d1bff3470c155816a2e25ff95b59022b4b8d9713d Bcom resolved their issue, everything is working correctly now https://status.channex.io/incident/528202 Fri, 14 Mar 2025 10:50:00 -0000 https://status.channex.io/incident/528202#73485a5673961c22fd818c8dc1611c3e6b03c03069f9b974e820eb1b3a27555f We're see increased amount of 503 errors when trying to pull bookings from Bcom. Bookings can be delayed. Upstream issue: https://connect.booking.com/status/incident/391 https://status.channex.io/incident/519458 Wed, 26 Feb 2025 16:50:00 -0000 https://status.channex.io/incident/519458#af420f96c7ad9a166b2a2d383a9326f8d697bb299cb87e9bb6bf87f106972e18 Upstream issue: https://connect.booking.com/status/incident/381 https://connect.booking.com/status/incident/385 Incident seems resolved and all syncs are completed. https://status.channex.io/incident/519458 Wed, 26 Feb 2025 16:20:00 -0000 https://status.channex.io/incident/519458#7f0d882c4323de1f4e062851c51389c66230dd47237b3176e2fb87bc74e3002b Booking.com ARI update and their status page responds with 504 error, so ari updates would be delayed. Booking retrieval works correctly. https://status.channex.io/incident/518826 Wed, 26 Feb 2025 12:13:00 -0000 https://status.channex.io/incident/518826#ef2cadb18c3e9901b6eb9bc1caad376e2bfdb4b1e1e7b5dbfb0fcb7a9e7e7b0b Bcom reported that they resolved issues with authentification and everything is back to normal. https://status.channex.io/incident/518826 Tue, 25 Feb 2025 17:40:00 -0000 https://status.channex.io/incident/518826#d38a8e3206bda98ead8ad179c4950a5feb238e66244daffaf5d3b24a888a5e85 We recovered most of functionality as receive bookings & syncs. We're continue working on it. https://status.channex.io/incident/518826 Tue, 25 Feb 2025 16:55:00 -0000 https://status.channex.io/incident/518826#464873054e7be7a34c6e67ad3a3f583f3dc481b58638162a27d141e00f620a62 We got problem with connection to bcom services - auth constantly returning 401 error. We're trying to find a solution https://status.channex.io/incident/511050 Tue, 11 Feb 2025 13:58:00 -0000 https://status.channex.io/incident/511050#4787f258278cd16bd6166d61e300b4ef8344f7a8f92af889a4ab4e702215d458 Booking.com reports issue was resolved and we synced all pending changes. https://status.channex.io/incident/511050 Tue, 11 Feb 2025 13:35:00 -0000 https://status.channex.io/incident/511050#5d96dce81dbffc0a0301fa70b2cb49b1aef3306214ad1ee3bda0fe06e2668ea2 Booking.com has incident report that affects ARI updates. https://connect.booking.com/status/incident/371 We're keep watching on it and will do our best to sync ari updates immediatelly when issue will be resolved https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 +0000 https://status.channex.io/incident/495059#83d82cbbe0b22b2485b3a5eb602f9a9f7c631fe7ef5a4d45dd1a9dbbd349b75c Maintenance completed https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 +0000 https://status.channex.io/incident/495059#83d82cbbe0b22b2485b3a5eb602f9a9f7c631fe7ef5a4d45dd1a9dbbd349b75c Maintenance completed https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 +0000 https://status.channex.io/incident/495059#83d82cbbe0b22b2485b3a5eb602f9a9f7c631fe7ef5a4d45dd1a9dbbd349b75c Maintenance completed https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 +0000 https://status.channex.io/incident/495059#83d82cbbe0b22b2485b3a5eb602f9a9f7c631fe7ef5a4d45dd1a9dbbd349b75c Maintenance completed https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 +0000 https://status.channex.io/incident/495059#83d82cbbe0b22b2485b3a5eb602f9a9f7c631fe7ef5a4d45dd1a9dbbd349b75c Maintenance completed https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 +0000 https://status.channex.io/incident/495059#83d82cbbe0b22b2485b3a5eb602f9a9f7c631fe7ef5a4d45dd1a9dbbd349b75c Maintenance completed https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 +0000 https://status.channex.io/incident/495059#83d82cbbe0b22b2485b3a5eb602f9a9f7c631fe7ef5a4d45dd1a9dbbd349b75c Maintenance completed https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 +0000 https://status.channex.io/incident/495059#83d82cbbe0b22b2485b3a5eb602f9a9f7c631fe7ef5a4d45dd1a9dbbd349b75c Maintenance completed https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 +0000 https://status.channex.io/incident/495059#83d82cbbe0b22b2485b3a5eb602f9a9f7c631fe7ef5a4d45dd1a9dbbd349b75c Maintenance completed https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 +0000 https://status.channex.io/incident/495059#83d82cbbe0b22b2485b3a5eb602f9a9f7c631fe7ef5a4d45dd1a9dbbd349b75c Maintenance completed https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 +0000 https://status.channex.io/incident/495059#83d82cbbe0b22b2485b3a5eb602f9a9f7c631fe7ef5a4d45dd1a9dbbd349b75c Maintenance completed https://status.channex.io/incident/495059 Sat, 18 Jan 2025 12:02:46 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 10:00:51 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 10:00:51 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 10:00:51 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 10:00:51 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 10:00:51 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 10:00:51 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 10:00:51 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 10:00:51 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 10:00:51 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 10:00:51 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/495059 Sat, 18 Jan 2025 10:00:51 -0000 https://status.channex.io/incident/495059#e6c51941dd3a232173b4f11f3e03f93a4543de31ab4490fbd85ff764be770b59 We will perform a cluster update to keep it up to date. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/493216 Thu, 09 Jan 2025 14:05:00 -0000 https://status.channex.io/incident/493216#a9083bf636848aa7cd3453d9757621b0048722ad54aad1ee675992f292af4da0 Bcom resolved an issue, we keep downloading reservations. https://status.channex.io/incident/493216 Thu, 09 Jan 2025 13:07:00 -0000 https://status.channex.io/incident/493216#a8795d4fdde00dd9fe8e932301181a405a71e49760aea66968171d2ab79d05a5 Bcom report issue with reservation api - we do not receive any bookings from them. Upstream issue: https://connect.booking.com/status/incident/355 https://status.channex.io/incident/475419 Tue, 10 Dec 2024 14:49:00 -0000 https://status.channex.io/incident/475419#dc07f6a2d88a7617fea33bc1bc32a6aea8f446ad698271ac4298336c23593e37 Booking has started to provide bookings again slowly, all looks ok currently https://status.channex.io/incident/475419 Tue, 10 Dec 2024 14:18:00 -0000 https://status.channex.io/incident/475419#b330c8192e69cd12d8474047c80b8af1652d18cd41981cfb4b1d3d6a1ab6636e Booking is down to provide Bookings, we are looking into it but seems like a booking side issue. https://status.channex.io/incident/455718 Mon, 04 Nov 2024 15:03:00 -0000 https://status.channex.io/incident/455718#b5b3e69efd88b8e70d073ce0b4c7cffe07caeaba45375a2768e4e622f4a81e19 Bcom reports issue was resolved https://status.channex.io/incident/455718 Mon, 04 Nov 2024 14:50:00 -0000 https://status.channex.io/incident/455718#7c72950459d4513bad5d3debb32fc5635cc5ac52a37a5c161a150bbad0d97234 Bcom reports partial issues with Reservation api. New bookings can be delayed. Upstream status page: https://connect.booking.com/status#/status/incident/295 https://status.channex.io/incident/442894 Fri, 11 Oct 2024 10:27:00 -0000 https://status.channex.io/incident/442894#c0f76875e58d42f75391bee560c77a33ed66bc8c4d2a189546fec731071b658e https://connect.booking.com/status#/status/incident/276 Issue is resolved now. https://status.channex.io/incident/442894 Fri, 11 Oct 2024 10:10:00 -0000 https://status.channex.io/incident/442894#108dd4cacdcde3a2f17911158489173d420a17157f7d07c07acb3eadb264bd0b Booking.com ReceiveBooking Api 500 error rate is increased. This can lead to slowdowns in booking receiving https://status.channex.io/incident/442376 Thu, 10 Oct 2024 10:30:00 -0000 https://status.channex.io/incident/442376#4ed6740b349fb3e38edeeca23890e0b8f1747f37fe99259678140b18638dbe57 ReservationApi is recovered, bookings is processed in normal way. https://status.channex.io/incident/442376 Thu, 10 Oct 2024 08:30:00 -0000 https://status.channex.io/incident/442376#c027ba643cf3054e5bfcaab12b9144ba8f66f39fde473b54f7035597ba3cfdab Partial outage associated with Booking.com booking receiving process caused by problems at Booking.com API. This can lead to delay in booking receiving https://status.channex.io/incident/428662 Wed, 11 Sep 2024 15:13:00 -0000 https://status.channex.io/incident/428662#960029a5ea8bdaea7a0f8e0e24a54936ed4c34b9b2ce0021bb7fa54f98bbfc24 Missed reservations was processed. https://status.channex.io/incident/428662 Wed, 11 Sep 2024 14:16:00 -0000 https://status.channex.io/incident/428662#fcecd5512aff57bf6f9e640076fe5e779e13281a0a4cbd649c9bbd90277ce7c0 Problem is resolved. https://status.channex.io/incident/428662 Wed, 11 Sep 2024 11:25:00 -0000 https://status.channex.io/incident/428662#96cac0d00781abc98c228da46f938282f0fa7921e0ee7e6abfc51fdcf7c6690a We have an incident with Airbnb and logic to receive new bookings. Modifications and Cancellations works as expected. https://status.channex.io/incident/414774 Sat, 24 Aug 2024 10:24:32 +0000 https://status.channex.io/incident/414774#d1ba7b0b107b2674d17252f1749312586eb9c583a6a8822a199b7a32e999afe2 Maintenance completed https://status.channex.io/incident/414774 Sat, 24 Aug 2024 10:24:32 -0000 https://status.channex.io/incident/414774#504d875fe9f6870eb29ff7aca370163df8ec30e8cf37932ac43dfd8f753a440c We will perform a cluster update to keep it fresh and updated. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/414774 Sat, 24 Aug 2024 10:24:32 +0000 https://status.channex.io/incident/414774#d1ba7b0b107b2674d17252f1749312586eb9c583a6a8822a199b7a32e999afe2 Maintenance completed https://status.channex.io/incident/414774 Sat, 24 Aug 2024 10:24:32 -0000 https://status.channex.io/incident/414774#504d875fe9f6870eb29ff7aca370163df8ec30e8cf37932ac43dfd8f753a440c We will perform a cluster update to keep it fresh and updated. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/414774 Sat, 24 Aug 2024 10:24:32 +0000 https://status.channex.io/incident/414774#d1ba7b0b107b2674d17252f1749312586eb9c583a6a8822a199b7a32e999afe2 Maintenance completed https://status.channex.io/incident/414774 Sat, 24 Aug 2024 10:24:32 -0000 https://status.channex.io/incident/414774#504d875fe9f6870eb29ff7aca370163df8ec30e8cf37932ac43dfd8f753a440c We will perform a cluster update to keep it fresh and updated. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/414774 Sat, 24 Aug 2024 10:24:32 +0000 https://status.channex.io/incident/414774#d1ba7b0b107b2674d17252f1749312586eb9c583a6a8822a199b7a32e999afe2 Maintenance completed https://status.channex.io/incident/414774 Sat, 24 Aug 2024 10:24:32 -0000 https://status.channex.io/incident/414774#504d875fe9f6870eb29ff7aca370163df8ec30e8cf37932ac43dfd8f753a440c We will perform a cluster update to keep it fresh and updated. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/414774 Sat, 24 Aug 2024 10:24:32 +0000 https://status.channex.io/incident/414774#d1ba7b0b107b2674d17252f1749312586eb9c583a6a8822a199b7a32e999afe2 Maintenance completed https://status.channex.io/incident/414774 Sat, 24 Aug 2024 10:24:32 -0000 https://status.channex.io/incident/414774#504d875fe9f6870eb29ff7aca370163df8ec30e8cf37932ac43dfd8f753a440c We will perform a cluster update to keep it fresh and updated. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/414774 Sat, 24 Aug 2024 10:24:32 +0000 https://status.channex.io/incident/414774#d1ba7b0b107b2674d17252f1749312586eb9c583a6a8822a199b7a32e999afe2 Maintenance completed https://status.channex.io/incident/414774 Sat, 24 Aug 2024 10:24:32 -0000 https://status.channex.io/incident/414774#504d875fe9f6870eb29ff7aca370163df8ec30e8cf37932ac43dfd8f753a440c We will perform a cluster update to keep it fresh and updated. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/414774 Sat, 24 Aug 2024 06:00:00 -0000 https://status.channex.io/incident/414774#504d875fe9f6870eb29ff7aca370163df8ec30e8cf37932ac43dfd8f753a440c We will perform a cluster update to keep it fresh and updated. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/414774 Sat, 24 Aug 2024 06:00:00 -0000 https://status.channex.io/incident/414774#504d875fe9f6870eb29ff7aca370163df8ec30e8cf37932ac43dfd8f753a440c We will perform a cluster update to keep it fresh and updated. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/414774 Sat, 24 Aug 2024 06:00:00 -0000 https://status.channex.io/incident/414774#504d875fe9f6870eb29ff7aca370163df8ec30e8cf37932ac43dfd8f753a440c We will perform a cluster update to keep it fresh and updated. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/414774 Sat, 24 Aug 2024 06:00:00 -0000 https://status.channex.io/incident/414774#504d875fe9f6870eb29ff7aca370163df8ec30e8cf37932ac43dfd8f753a440c We will perform a cluster update to keep it fresh and updated. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/414774 Sat, 24 Aug 2024 06:00:00 -0000 https://status.channex.io/incident/414774#504d875fe9f6870eb29ff7aca370163df8ec30e8cf37932ac43dfd8f753a440c We will perform a cluster update to keep it fresh and updated. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/414774 Sat, 24 Aug 2024 06:00:00 -0000 https://status.channex.io/incident/414774#504d875fe9f6870eb29ff7aca370163df8ec30e8cf37932ac43dfd8f753a440c We will perform a cluster update to keep it fresh and updated. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx errors / timeouts. https://status.channex.io/incident/417909 Fri, 23 Aug 2024 13:32:00 -0000 https://status.channex.io/incident/417909#074eee3316b992adb78bd015c39566946eb6ee689d14a02dec853cbb78692da0 VRBO back online. They blocked all our servers and we had to make new servers in other locations to get all back up and running. All syncs will be completed soon and any bookings imported. https://status.channex.io/incident/417909 Thu, 22 Aug 2024 17:01:00 -0000 https://status.channex.io/incident/417909#c3124a0c1df5e2f1da064ff92535b8d35a691cc4dc6a4216fde3c083bbcc1875 Our VRBO connection is down, they have changed something in their API and blocked our integration. https://status.channex.io/incident/414645 Sat, 17 Aug 2024 02:18:00 -0000 https://status.channex.io/incident/414645#dd46efb8921eff2a0ab489c41d89c9f58b448b64fd13182d921a9ef77938a39c Booking has found tthe issue and new bookings are back as normal to Channex without delay. There should be no missing bookings but if you have any please let us know the ID https://status.channex.io/incident/414645 Fri, 16 Aug 2024 08:06:00 -0000 https://status.channex.io/incident/414645#f4267c8da1c0ca64a332868b5f799938382e4bfdfed4e61a0cc1a68674524455 Issue is ongoing with booking not giving new bookings. We are pulling manually bookings each few minutes instead to limit issues. https://status.channex.io/incident/414645 Fri, 16 Aug 2024 00:15:00 -0000 https://status.channex.io/incident/414645#d114464545455b5734ddf85342de5aef1d81951b140b24a087b8c46ed91f52e1 Booking has stopped providing details of new bookings to Channex. We are waiting for Booking to respond to support ticket and fix the issue. Affected: New Bookings ARI still works Modifications and cancellations works. https://status.channex.io/incident/403887 Fri, 26 Jul 2024 04:36:00 -0000 https://status.channex.io/incident/403887#6eff44ab2232893abf8198f31eafbd0e4b104dfefce2375f20f542171bacbb5d Issue is fixed and we will pull all missing bookings. https://status.channex.io/incident/403887 Thu, 25 Jul 2024 15:34:00 -0000 https://status.channex.io/incident/403887#69ce7c5e1cf6891110dc3719fb4efc110f035d4413a0c635cd5b3dfefafe5c0a We have internal issue where we did not get Agoda booking after 5PM UTC 25th July. https://status.channex.io/incident/385733 Tue, 18 Jun 2024 01:55:00 -0000 https://status.channex.io/incident/385733#4a85f3d758ea996bde2481d721020342d41ff40b19852ef83ae263b3505e2f6a Issue is fixed and Airbnb back to normal. No actions required from the PMS https://status.channex.io/incident/385733 Tue, 18 Jun 2024 01:14:00 -0000 https://status.channex.io/incident/385733#94de70eb24da0e7b4d508d7e8cf3649361ca1f5443845d35ae8df6f3ee6b37f5 We have issues with the connection to Airbnb, All updates, bookings messages etc are affected. We are working on this. https://status.channex.io/incident/363930 Fri, 03 May 2024 08:00:00 -0000 https://status.channex.io/incident/363930#dce6d50f65c3ad651f068793e7d5d71fd8ac382a58a6e8ec9dcd2492040b1264 VRBO is working again. we will update all availability and get bookings missed. https://status.channex.io/incident/363930 Wed, 01 May 2024 20:06:00 -0000 https://status.channex.io/incident/363930#4dc61da44268140b4977216ad8dca0339d1b896d3f611370cbf7a38752e6811c VRBO connection is down. We are working on this but you need manage this channel manually or with ical from the PMS. https://status.channex.io/incident/360512 Thu, 25 Apr 2024 06:30:00 -0000 https://status.channex.io/incident/360512#a6fc689e25bd6e8ed2f9f8d8f04605f5e532b6cbdb933b06860d9cff7a1e70c4 All is back to normal and any delayed syncs are synced. https://status.channex.io/incident/360512 Thu, 25 Apr 2024 04:15:00 -0000 https://status.channex.io/incident/360512#a3d7a106b33e2796ad2431a6bc0441402e5eb704e61cc998b0d3fe5074762ca8 We have delay on Booking.com channel for ARI sync. All other channels are not affected. Bookings still working normally. https://status.channex.io/incident/359433 Tue, 23 Apr 2024 05:30:00 -0000 https://status.channex.io/incident/359433#c9cce287b703bacd01caaa9a0cdc742f902af48ceaf671f253bdd4e274dec2a4 Sync from PMS and to OTA is back and working. We will work to get any missed bookings. We sincerely apologise for any inconvenience this has caused you and your customers https://status.channex.io/incident/359433 Tue, 23 Apr 2024 05:30:00 -0000 https://status.channex.io/incident/359433#c9cce287b703bacd01caaa9a0cdc742f902af48ceaf671f253bdd4e274dec2a4 Sync from PMS and to OTA is back and working. We will work to get any missed bookings. We sincerely apologise for any inconvenience this has caused you and your customers https://status.channex.io/incident/359433 Tue, 23 Apr 2024 05:30:00 -0000 https://status.channex.io/incident/359433#c9cce287b703bacd01caaa9a0cdc742f902af48ceaf671f253bdd4e274dec2a4 Sync from PMS and to OTA is back and working. We will work to get any missed bookings. We sincerely apologise for any inconvenience this has caused you and your customers https://status.channex.io/incident/359433 Tue, 23 Apr 2024 05:30:00 -0000 https://status.channex.io/incident/359433#c9cce287b703bacd01caaa9a0cdc742f902af48ceaf671f253bdd4e274dec2a4 Sync from PMS and to OTA is back and working. We will work to get any missed bookings. We sincerely apologise for any inconvenience this has caused you and your customers https://status.channex.io/incident/359433 Tue, 23 Apr 2024 05:30:00 -0000 https://status.channex.io/incident/359433#c9cce287b703bacd01caaa9a0cdc742f902af48ceaf671f253bdd4e274dec2a4 Sync from PMS and to OTA is back and working. We will work to get any missed bookings. We sincerely apologise for any inconvenience this has caused you and your customers https://status.channex.io/incident/359433 Tue, 23 Apr 2024 01:30:00 -0000 https://status.channex.io/incident/359433#84feceabe780af058d6869714be93fd7f0922460887bb702b5284f68dc67f595 All sync and bookings are down since 3:30 CET. We are working to fix asap and will update you here https://status.channex.io/incident/359433 Tue, 23 Apr 2024 01:30:00 -0000 https://status.channex.io/incident/359433#84feceabe780af058d6869714be93fd7f0922460887bb702b5284f68dc67f595 All sync and bookings are down since 3:30 CET. We are working to fix asap and will update you here https://status.channex.io/incident/359433 Tue, 23 Apr 2024 01:30:00 -0000 https://status.channex.io/incident/359433#84feceabe780af058d6869714be93fd7f0922460887bb702b5284f68dc67f595 All sync and bookings are down since 3:30 CET. We are working to fix asap and will update you here https://status.channex.io/incident/359433 Tue, 23 Apr 2024 01:30:00 -0000 https://status.channex.io/incident/359433#84feceabe780af058d6869714be93fd7f0922460887bb702b5284f68dc67f595 All sync and bookings are down since 3:30 CET. We are working to fix asap and will update you here https://status.channex.io/incident/359433 Tue, 23 Apr 2024 01:30:00 -0000 https://status.channex.io/incident/359433#84feceabe780af058d6869714be93fd7f0922460887bb702b5284f68dc67f595 All sync and bookings are down since 3:30 CET. We are working to fix asap and will update you here https://status.channex.io/incident/351651 Sun, 07 Apr 2024 09:00:00 +0000 https://status.channex.io/incident/351651#a717cfbd2f86469b985107917d40750b3ef4ec100d056180c267b34983d1934b Maintenance completed https://status.channex.io/incident/351651 Sun, 07 Apr 2024 07:00:00 -0000 https://status.channex.io/incident/351651#ea7473c4b67afb67617d689a69992e3a7ceaf87c621012a8929c053ea3efa1ed We will perform a cluster update to keep it fresh and updated. We're do not expect any downtime but some 5xx errors can occurs. Be sure you have repeat logic on 5xx error / timeout. https://status.channex.io/incident/345846 Mon, 25 Mar 2024 16:10:00 -0000 https://status.channex.io/incident/345846#5029389cc46703843cff17b35056898583e71432e508006f91e14894cd554523 We have got it back working and working to get all missed bookings from the OTA https://status.channex.io/incident/345846 Mon, 25 Mar 2024 15:20:00 -0000 https://status.channex.io/incident/345846#984245a2305c95b7235b3eb1febdf3084afd0be32d1a36da108b6a4d9c78461d We have downtime currently, we are looking into it to get it back online ASAP https://status.channex.io/incident/329594 Tue, 20 Feb 2024 21:31:00 -0000 https://status.channex.io/incident/329594#497cb789f140fc20e8f7b2e1f1bdcdf43ce811c84cf3bab7d6ed26405960b0bd Booking have restored the service and we are sending all delayed syncs https://status.channex.io/incident/329594 Tue, 20 Feb 2024 17:05:00 -0000 https://status.channex.io/incident/329594#219f5d5f931f9d974e50cacf87b80c20928479ddb894081c5d6e6062bb7b1655 Booking.com is down for all availability and price updates. We will monitor the situation and sync all updates once they come online again https://status.channex.io/incident/327758 Sun, 18 Feb 2024 08:20:00 -0000 https://status.channex.io/incident/327758#814ea7304801b5aaa73d19ae3df384eed1ecde7cc6b4e75fbb69687b9b9a6b9f Expedia mapping functionality back to normal https://status.channex.io/incident/327758 Thu, 15 Feb 2024 23:01:00 -0000 https://status.channex.io/incident/327758#7ded7bc65df4c27080c5e52ceb7f20919ad742d72bb4d6bd16b4fe2776658a48 We're expiriencing intermittent connection issues to Expedia. Mappings screen is affected so you could not be able to create/change channel mappings. Bookings and Changes synced properly. We're getting in touch with Expedia for resolving the issue https://status.channex.io/incident/317642 Fri, 26 Jan 2024 17:28:00 -0000 https://status.channex.io/incident/317642#6f7497ae1d772dedd0ec5a52630eb4b47bc08d37246dc1ce702731d465301bab Despegar should be back to normal https://status.channex.io/incident/317642 Thu, 25 Jan 2024 02:18:00 -0000 https://status.channex.io/incident/317642#d733b92b4da4c6acdea66c5e976b736e5891b936de694ac24a8cd38bf19d46ba Currently the connection to Despegar is down. We have contacted them and are working on it https://status.channex.io/incident/297950 Sat, 09 Dec 2023 09:00:00 +0000 https://status.channex.io/incident/297950#c39c90b74a31fc4b70a412ef520d400615214dea7b8de6bcf632a65d30bf634f Maintenance completed https://status.channex.io/incident/297950 Sat, 09 Dec 2023 07:00:00 -0000 https://status.channex.io/incident/297950#8e755c13100cf162a7b4cf7e3f51130654c6e88eee7f1696cbc7c3750d7763c9 Production infrastructure update https://status.channex.io/incident/275700 Wed, 01 Nov 2023 08:06:54 +0000 https://status.channex.io/incident/275700#1171b73c59dd3de9d9a8c975a9a18c4a9af596a5d2fc2aebd6b19cf11290bcf7 Maintenance completed https://status.channex.io/incident/275700 Wed, 01 Nov 2023 08:06:54 -0000 https://status.channex.io/incident/275700#5b4f2e46606c9bb589310e9fefa1ddaa1608d56a766412ade30a59863147238a We have a major upgrade which may result in some small downtime, please make sure you retry on any 500 or timeout errors. We expect about 5 mins downtime but may be longer if any issues. https://status.channex.io/incident/275700 Wed, 01 Nov 2023 08:06:54 +0000 https://status.channex.io/incident/275700#1171b73c59dd3de9d9a8c975a9a18c4a9af596a5d2fc2aebd6b19cf11290bcf7 Maintenance completed https://status.channex.io/incident/275700 Wed, 01 Nov 2023 08:06:54 -0000 https://status.channex.io/incident/275700#5b4f2e46606c9bb589310e9fefa1ddaa1608d56a766412ade30a59863147238a We have a major upgrade which may result in some small downtime, please make sure you retry on any 500 or timeout errors. We expect about 5 mins downtime but may be longer if any issues. https://status.channex.io/incident/275700 Wed, 01 Nov 2023 05:00:00 -0000 https://status.channex.io/incident/275700#5b4f2e46606c9bb589310e9fefa1ddaa1608d56a766412ade30a59863147238a We have a major upgrade which may result in some small downtime, please make sure you retry on any 500 or timeout errors. We expect about 5 mins downtime but may be longer if any issues. https://status.channex.io/incident/275700 Wed, 01 Nov 2023 05:00:00 -0000 https://status.channex.io/incident/275700#5b4f2e46606c9bb589310e9fefa1ddaa1608d56a766412ade30a59863147238a We have a major upgrade which may result in some small downtime, please make sure you retry on any 500 or timeout errors. We expect about 5 mins downtime but may be longer if any issues. https://status.channex.io/incident/268719 Sat, 21 Oct 2023 07:06:20 +0000 https://status.channex.io/incident/268719#b1085d611a9291b0eeb32372ef6f361797ba9420d8f6b653af73ffc79278112a Maintenance completed https://status.channex.io/incident/268719 Sat, 21 Oct 2023 07:06:20 -0000 https://status.channex.io/incident/268719#4e10dd979600b3bde320ce3fdcd9c33ac4657a06621085842f85301fed0f4c38 We may have delays or errors while we upgrade our servers and queue systems. We will try to minimise any impacts but if there are errors make sure you retry any syncs. https://status.channex.io/incident/268719 Sat, 21 Oct 2023 07:06:20 +0000 https://status.channex.io/incident/268719#b1085d611a9291b0eeb32372ef6f361797ba9420d8f6b653af73ffc79278112a Maintenance completed https://status.channex.io/incident/268719 Sat, 21 Oct 2023 07:06:20 -0000 https://status.channex.io/incident/268719#4e10dd979600b3bde320ce3fdcd9c33ac4657a06621085842f85301fed0f4c38 We may have delays or errors while we upgrade our servers and queue systems. We will try to minimise any impacts but if there are errors make sure you retry any syncs. https://status.channex.io/incident/268719 Sat, 21 Oct 2023 04:00:00 -0000 https://status.channex.io/incident/268719#4e10dd979600b3bde320ce3fdcd9c33ac4657a06621085842f85301fed0f4c38 We may have delays or errors while we upgrade our servers and queue systems. We will try to minimise any impacts but if there are errors make sure you retry any syncs. https://status.channex.io/incident/268719 Sat, 21 Oct 2023 04:00:00 -0000 https://status.channex.io/incident/268719#4e10dd979600b3bde320ce3fdcd9c33ac4657a06621085842f85301fed0f4c38 We may have delays or errors while we upgrade our servers and queue systems. We will try to minimise any impacts but if there are errors make sure you retry any syncs. https://status.channex.io/incident/255729 Wed, 06 Sep 2023 14:07:00 -0000 https://status.channex.io/incident/255729#39ff5da5b52155253d98fad5db0e93977a868a8f0d67b2978cdaae3c13e167e1 Missed bookings was imported. https://status.channex.io/incident/255729 Wed, 06 Sep 2023 14:07:00 -0000 https://status.channex.io/incident/255729#39ff5da5b52155253d98fad5db0e93977a868a8f0d67b2978cdaae3c13e167e1 Missed bookings was imported. https://status.channex.io/incident/255729 Wed, 06 Sep 2023 12:23:00 -0000 https://status.channex.io/incident/255729#7683fadfc179f8c460aad34ccd46965fb21fec7fac1bc7cc30718f2600cab991 System recovered. We start importing missed bookings process. https://status.channex.io/incident/255729 Wed, 06 Sep 2023 12:23:00 -0000 https://status.channex.io/incident/255729#7683fadfc179f8c460aad34ccd46965fb21fec7fac1bc7cc30718f2600cab991 System recovered. We start importing missed bookings process. https://status.channex.io/incident/255729 Wed, 06 Sep 2023 11:20:00 -0000 https://status.channex.io/incident/255729#264b5a4bb7ca89c57be0911df2416543828bd49be1c8c134880759cc1860a473 Issues is detected and resolved. System recovered. https://status.channex.io/incident/255729 Wed, 06 Sep 2023 11:20:00 -0000 https://status.channex.io/incident/255729#264b5a4bb7ca89c57be0911df2416543828bd49be1c8c134880759cc1860a473 Issues is detected and resolved. System recovered. https://status.channex.io/incident/251088 Sun, 27 Aug 2023 17:00:00 +0000 https://status.channex.io/incident/251088#ad4f0bdac108aab26edf516cd6cf34e1869e9f1a95bf3875cb24f72027c692c5 Maintenance completed https://status.channex.io/incident/251088 Sun, 27 Aug 2023 15:00:00 -0000 https://status.channex.io/incident/251088#1d99266daac7a7ebe40db5c1066d8727033725e247be43b89108cc41a9a26717 We're planning to update out cluster version that we use. We do not plan anything disruption and it should run go smoothly https://status.channex.io/incident/251380 Sun, 27 Aug 2023 11:41:00 -0000 https://status.channex.io/incident/251380#eee3a151b5c2528a9f7fcfdab442b7db36d37ef85e9303f7e03591cce30d4852 Tasks are working again 12:40 till 13:40 CET (1 Hour) We are still working on getting any missed bookings https://status.channex.io/incident/251380 Sun, 27 Aug 2023 10:40:00 -0000 https://status.channex.io/incident/251380#bad9f1d83990b5c54fe5d7e4cec3c1d7d62042c4441f3be2e79e01dbb70a2e8b We had a scheduled maintenance today to upgrade our Kubernetes, the upgrade has caused issues and all tasks and bookings are delayed. We are working on this and should be back shortly. https://status.channex.io/incident/250975 Sat, 26 Aug 2023 16:00:00 +0000 https://status.channex.io/incident/250975#f1b2f9d31cdeceed0186bec361246ed8c31719c34df3532d905a84011c5b1744 Maintenance completed https://status.channex.io/incident/250975 Sat, 26 Aug 2023 14:00:00 -0000 https://status.channex.io/incident/250975#a1df8a1692dbcbf135a3fd9800d71b869bfbe58620661349497f6dc47ce8e606 We're planning to update out cluster version that we use. We do not plan anything disruption and it should run go smoothly